Three decades of medical research have confirmed that the mind can physically change the brain and body - and mindfulness proves it. This class is a comprehensive introduction to the nature, science, hands-on practice, and application of modern mindfulness.   

You will learn:

• The psychology and neuroscience of mindfulness

• How mindfulness strengthens our brains and bodies

• The foundational formal and informal mindfulness practices

Effective sales and service require high-performing mental and emotional skills - and nothing kills performance like chronic stress. This class explores mindfulness strategies for reducing our unpleasant and dangerous negativity, anxieties and worries - and introduces practices that restore our mental clarity, energy and motivation.

You will learn:

• The evolutionary wiring and triggers that creates chronic stress and mental exhaustion

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• To relieve the symptoms and long term damage caused by stress, and regain our mental energy, motivation and enthusiasm 

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• To reframe worry, rumination, and self-critical thinking into positivity and determination to succeed

Information overload, distraction and the addictive properties of digital appliances and social media are steadily eroding our abilities to do deep work. We’re all affected to some degree - and leaders are struggling with their own attentional challenges, even as they try to help their teams stay on task. This class explores practices that strengthen brain networks associated with focus, concentration and attention control.

You will learn:

• The sources and science of information overload, digital distraction and workplace ADD

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• How to apply mindfulness to suppress distraction, and increase attention control 

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• Mindfulness practices that strengthen our abilities to direct and sustain concentration

Our brains are wired to fear change and loathe uncertainty. How can we overcome this evolutionary resistance, while helping our people navigate through a working environment characterized by volatility and disruption?  This class explores strategies for calm leadership, in the midst of accelerating change and uncertainty.

You will learn:

• How change and uncertainty triggers fear that hijacks our emotional state

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• How mindfulness helps us navigate our clients and prospects through an uncertain present and future

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• Mindfulness practices that develop mental agility and flexibility

Effective sales and service professionals create trust and confidence through observable acts of integrity, fairness, good judgment and unselfish behaviors - all functions of character and consistency that flow from positive values and beliefs. This class explores practices that strengthen the mindset and behavioral traits that encourage trust.

You will learn:

• The fundamentals of self awareness and authenticity

• How to apply mindfulness to strengthen personal ethics, integrity and trustworthiness  

• Mindfulness practices to develop the traits that inspire trust, confidence and loyalty

Science has proven that self-awareness, empathy, compassion and social grace aren't immutable traits, they are trainable skills that can be intentionally developed through neural exercise. This class examines the visceral power of social and emotional intelligence, and how to strengthen these foundational inter-personal capabilities.

You will learn:

• The framework and competencies that comprise social and emotional intelligence

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• How to use mindfulness to strengthen self-and-social-awareness, empathy and communication

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• Mindfulness practices for care, kindness and compassionate behaviors

Mindfulness enables us to listen deeply and consciously - to pay close attention to aural tone, non-verbal cues and body language - to connect with our intuition - and to create rapport. This class introduces strategies and practices for strengthening attunement, mirroring, pacing and other important negotiation and persuasion methods.

You will learn:

• How to connect closely and cooperatively with others

• How to conduct an articulate and productive dialogue 

• Mindfulness practices that increase intuition, rapport and influence

Sales and service roles are high-pressure, and can be frustrating, discouraging and exhausting. But mindfulness dampens the negativity that saps our energy, reduces our stress, anxiety and worry - and gives us the mental strength to cope with difficult situations, and bounce back from adversity. This class explores practices that build our emotional stability and resilience.

You will learn:

• The principles of energy management

• How mindfulness connects us to the state of flow

• Mindfulness practices for mental toughness, grit and resilience