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Social Intelligence

Daniel Goleman, Ph.D. | 55:53


I'm Peter Allen and I'm the director of Google University and Meng asked me to introduce Daniel Goleman. To you, Daniel Goleman presents a challenge to us at Google, having recently been hired here myself, and having worked on hiring others. I know how sharply we focus on the quantitative evidence of intellect. We look hard at grades and standardized test scores, because we believe they demonstrate ability and predict success at Google. IQ matters, of course, but Daniel Goleman has based his career as a writer and psychologists on the argument that IQ is only a part of what makes people succeed in their work, and personal lives, and not necessarily the most important part either. In his books, Dr. Goleman addresses the role that emotions such as anger, humor, anxiety, optimism, melancholy, and happiness, play in all aspects of our lives. He argues also, that people can learn how to manage these emotions, and that we therefore have the power to transform our relationship with our emotions, and through them, the relationships we have with our colleagues, our families and our friends.

Perhaps most interestingly, he also argues that relationships have the power to mold not only human experience, but also human biology, in his belief, that the power of education and in this belief in the power of education that in his belief that positive characteristics, like empathy are innate, Dr. Goldman reveals that he is fundamentally an optimist. What distinguishes Daniel Goleman from old line proponents of positive thinking, however, is his grounding in psychology, and neuroscience. Armed with a PhD in Psychology from Harvard, and a first rate journalism background at the New York Times, Dr. Goldman has authored half a dozen books that explore the physical and chemical workings of the brain, and their relationships with what we experience as everyday life. His most recent book is called social intelligence, the new science of human relationships. In addition to his writing, he has also played important roles in numerous organizations, including the Collaborative for Academic, Social and Emotional Learning, the and the Mind and Life Institute. The American Psychological Association has given him its Career Achievement Award for journalism.

And he has also been elected a Fellow of the American Association for the Advancement of Science. Dr. Goldman's talk today draws on recent data from cognitive and brain science, to show how emotional intelligence adds to the IQ intelligence with which most of us today here are more familiar. He will show that skills such as self awareness, emotional mastery, motivation, empathy, and social effectiveness, have a greater impact than raw intelligence, on career success, Outstanding Individual Performance, leadership, and the creation of successful teams. I'm feeling myself become smarter, more empathetic, and more self aware already. And I'm delighted to introduce Daniel Goleman, to Google and Google to Daniel Goleman. Let's hear what he has to say.

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