Join the Mindful Service Movement
Brilliant customer service is a reflection of each person, at each opportunity and in each action.
Bring joy, purpose and personal power to the art of customer service, for you and your team. Transform the service role in your organization from something to "get through", to a powerful medium for development, personal growth, and self-understanding.
Mindfulness is a living laboratory for off-the-charts customer service — Learn to thrive personally and professionally with Stefan Ravalli’s Serve Conscious podcast.
Sign-up below and also receive Stefan’s e-book, “5-Steps to Empowered Service”.
The Institute for Organizational Mindfulness (IOM) is a non-profit membership association of human capital, talent, learning and leadership development executives, along with experts in neuroscience, psychology, wellness and wisdom practices.
Our shared mission is to bring mindfulness into the mainstream of business, education and healthcare
— to develop more effective leaders, and to create a healthier, higher performing, and more productive workforce.
Community Membership is FREE, and open to everyone interested in advancing the practice of mindfulness in the workplace
Sign up and help design the standards, surface the best practices, develop the curriculum, and define the analytics for this important new paradigm.
Why Mindfulness Matters
“At the heart of our most intractable business challenges, we find people problems: chronic stress and burnout, distraction, interpersonal conflict, miscommunication, poor decision-making, and more.
Managers waste massive amounts of money, time, energy, and resources trying to fix these challenges, but the true costs are much greater, and much more troubling.”
— Menon, Thompson, 2016